Privacy Policy

Fenbig provides SMS-based customer communication tools for HVAC contractors in the United States.

Information We Collect

We may collect customer phone numbers and message content when users interact with a business using our service.

How We Use Information

We use this information only to provide automated responses, improve service quality, and assist with customer inquiries.

Consent

End users provide consent to receive SMS messages by contacting the business directly via phone call, website form, or text message. Messages are only sent in response to customer-initiated interactions or with prior consent.

Opt-Out

End users can opt out of SMS communications at any time by replying STOP.

Data Sharing

We do not sell or share personal data with third parties for marketing purposes.

Data Security

We implement reasonable safeguards to protect user data.

Contact

Email: [email protected]